The iPhone 11 Pro is a remarkable device with a beautiful Super Retina XDR display. The touch screen on your iPhone 11 Pro allows you to interact with your device effortlessly, but sometimes you may encounter issues where the touch screen becomes unresponsive or behaves erratically. If you are experiencing touchscreen problems on your iPhone 11 Pro, don’t worry. In this article, we will guide you through the troubleshooting steps to help you resolve these issues and get your touch screen working smoothly again.

Understanding the Touch Screen Issues on iPhone 11 Pro

Let’s explore the common touchscreen problems you may encounter on your iPhone 11 Pro.

Common Touch Screen Problems on iPhone 11 Pro

  1. Unresponsive touch screen: This issue occurs when it fails to register any touch or gesture, making it impossible to interact with the device.
  2. Delayed response: In some cases, you may notice a delay between your touch input and the corresponding action on the screen. This can significantly slow down your user experience.
  3. Ghost touches: Ghost touches refer to instances where the touch screen responds to touches that haven’t been made. It may appear as if invisible fingers are handling the screen.
  4. Inaccurate touch input: This problem arises when the touch screen needs to be more accurate with your touch gestures, leading to incorrect actions or selections.

Now that we understand the touch screen issues, let’s explore the possible causes behind these problems.

Possible Causes of Touch Screen Issues

Several factors can contribute to touchscreen problems on your iPhone 11 Pro. It’s essential to identify the root cause before attempting any troubleshooting steps.

Software Glitches

Software glitches or bugs can sometimes affect the touchscreen functionality of your iPhone 11 Pro. These issues can arise due to outdated software, incompatible apps, or conflicts between different system components.

Physical Damage

Physical damage to the touch screen, such as cracks or shattered glass, can lead to touch screen problems. Even minor damage can disrupt the touch screen’s capacitive sensors, resulting in unresponsiveness or erratic behavior.

Moisture or Liquid Damage

Exposure to moisture or liquids can damage the internal components of your iPhone 11 Pro, including the touch screen. If your device has come into contact with water or any other liquid, it can cause the touch screen to malfunction.

Now that we have identified the possible causes let’s proceed with the troubleshooting steps to fix the touchscreen issues on your iPhone 11 Pro.

Troubleshooting Steps to Fix iPhone 11 Pro Touch Screen Issues

1.    Restart the iPhone:

Begin by restarting your iPhone 11 Pro. Press the power button until the “Slide to power off” slider appears. Slide it to turn off the device. After a few seconds, press and hold the power button again until the Apple logo appears, indicating that the device is restarting. Check if the touch screen is responsive after the restart.

2.    Update the software:

Keeping your iPhone’s software up to date is crucial for maintaining its optimal performance. Go to the “Settings” app, select “General,” and then choose “Software Update.” If an update is available, follow the on-screen instructions to download and install it. Updating the software can resolve known bugs or glitches affecting the touch screen.

3.    Calibrate the touch screen:

Recalibrating the touch screen can help address responsiveness issues. Open the “Settings” app, go to “Accessibility,” select “Touch,” and then tap “AssistiveTouch.” Enable the “AssistiveTouch” feature and follow the on-screen instructions to calibrate the touch screen. This process involves touching specific targets on the screen to ensure accurate touch input.

4.    Reset all settings:

Resetting all settings on your iPhone can help resolve software-related issues without erasing your data. Go to “Settings,” select “General,” and then choose “Reset.” Tap “Reset All Settings” and enter your passcode if prompted. Remember that this action will reset your personalized settings, but your data and media will remain untouched. After the reset, check if the touchscreen problems persist.

5.    Restore the iPhone:

If the previous steps didn’t solve the touchscreen issues, you could try restoring your iPhone 11 Pro using iTunes or Finder on a computer.

  • Connect your device to the computer, open iTunes or Finder, and select your iPhone when it appears.
  • Choose the option to “Restore iPhone” and follow the on-screen instructions.
  • Restoring your iPhone erases all data and settings, so back up your device beforehand.
  • After the restore, check if the touch screen is functioning correctly.

Additional Tips to Prevent Touch Screen Issues

Prevention is always better than cure. Here are some additional tips to help you avoid touchscreen problems on your iPhone 11 Pro:

●      Use a screen protector:

Apply a high-quality screen protector to safeguard your touchscreen against scratches, minor impacts, and moisture. Ensure the screen protector is compatible with the device and doesn’t interfere with touch sensitivity.

●      Keep the device clean and dry:

Regularly clean your iPhone’s touch screen with a soft, lint-free cloth to remove smudges, fingerprints, and dirt. Avoid using harsh chemicals or abrasive materials that could damage the screen. Keep your device away from water or any liquids that may seep into the device and cause damage.

●      Avoid extreme temperatures:

Exposure to extreme temperatures, such as excessive heat or cold, can affect the touch screen’s performance. Keep your iPhone within the recommended temperature range to prevent any touchscreen issues.

Seeking Professional Help

If you have followed all the troubleshooting steps mentioned above and your iPhone 11 Pro’s touchscreen issues persist, it’s advisable to seek professional assistance. Contact Apple Support or visit an authorized service center to inspect your device by trained technicians who can diagnose and repair any underlying hardware or software issues affecting the touch screen. For more information, you can visit:


iPhone 11 Pro touchscreen issues can be frustrating. By following the troubleshooting steps outlined in this article, you can often resolve the problems. Taking preventive measures like using a screen protector and keeping the device clean can help prevent touchscreen issues in the future.


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